Shipping policy
Shipping Policy
Free Worldwide Shipping
We are pleased to offer free standard shipping
on every single Arxonex order worldwide.
No minimum spend. No hidden charges.
Free shipping is automatically applied
at checkout on all orders.
Order Processing
All orders are processed within 1 to 3
business days of being placed. You will
receive a confirmation email as soon as
your order has been received, followed by
a shipping confirmation email with your
tracking number once your order has been
dispatched.
Please note that orders placed on weekends
or public holidays will begin processing
on the next available business day.
Delivery Times
Once dispatched, standard delivery takes
between 3 and 7 business days depending
on your location. Please allow up to
10 business days during peak periods
such as holidays and sale events.
Estimated delivery timeframes:
United Kingdom: 3 to 5 business days
Europe: 4 to 7 business days
United States & Canada: 5 to 7 business days
Rest of World: 5 to 10 business days
All orders are fully tracked. Your tracking
number will be emailed to you automatically
once your order has been dispatched. You can
use this to monitor your delivery at any time.
Expedited Shipping
For customers who need their order sooner,
expedited shipping is available at checkout
for a flat rate of £4.95. Expedited orders
are delivered within 2 to 4 business days
once dispatched.
Lost or Delayed Orders
If your order has not arrived within the
estimated delivery window please contact
us at support@arxonex.com and we will
investigate immediately. We will always
do everything we can to ensure your order
reaches you as quickly as possible.
For any shipping questions please contact
us at support@arxonex.com